Shipping & Delivery Policy

Processing Time
All orders are processed within 1–3 business days after receiving your confirmation email. You will receive another notification when your order has shipped.

Shipping Times
Delivery times vary depending on your location:

• United States & Canada: 7–13 business days

• Europe: 7–12 business days

• United Kingdom: 7–13 business days

• Australia & New Zealand: 7–15 business days

• Rest of the World: 7–17 business days

(Please note: these are estimated delivery times. Delays may occur due to customs or external factors beyond our control.)

Shipping Costs
We offer free standard shipping on all orders over [set amount, e.g. $50]. For orders below this amount, shipping costs will be calculated at checkout.

Tracking Your Order
Once your order has shipped, you will receive a tracking number by email so you can follow your package in real time.

Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply in their country. We are not responsible for delays due to customs.

Lost or Delayed Packages
If your order is delayed for more than 30 business days, please contact us at info@coliva.store and we will assist you with a replacement or refund.

Contact Us
If you have any questions about your order, please contact us at:
info@coliva.store